Contact and Communications

SIT Study Abroad encourages parents to maintain good lines of communication with their students and to encourage students to remain at the helm of the study abroad process, whether through the application, the visa process, or on the program. SIT Study Abroad programs require strength of character and independent mindedness, and parents can help students recognize that early. That said, SIT Study Abroad staff in our Vermont headquarters is available for parent questions, comments, or concerns at any point before, during, or after a student’s program. 

In most cases, when parents call or email SIT Study Abroad, they will be put in contact with the Study Abroad Student Affairs Office. The Vermont office is open from 8:30 AM–5:00 PM EST, Monday through Friday, with emergency service 24 hours a day, seven days a week, 365 days a year.

Read more about emergency communication.

For routing program communication, SIT Study Abroad encourages students and parents to discuss communication expectations prior to the start of the program. Many SIT programs take place in remote locations and/or involve extensive travel. It can be difficult to know where students are at all times and to keep track of what types of communication may be feasible when. Many alumni recommend making an appointment to call home or to receive a call, thereby avoiding frustration and making connections more meaningful.

We also encourage students to consider the impact of constant communication with friends and family at home on their cultural immersion. While all students are encouraged to share with those close to them and use them for support whenever necessary, it is also important to remember that students are on the program for just one term, and that they get out of the program what they put into it.